How It Works
At Okaeri Locker, we know that leaving Japan - whether for a short trip, a few months back home, or between seasons - can feel overwhelming when you have bulky luggage or gear. That's why we've designed a simple, stress-free storage flow that takes care of everything for you. With just a few easy steps, your belongings will be stored safely in Japan and ready to welcome you back.
Items We Can’t Accept
To keep your belongings (and everyone else’s) safe, there are a few items we’re unable to store. Please check this list before sending your luggage.
We may also refuse items that we believe are unsafe, inappropriate, or unsuitable for storage. If you’re unsure, just ask us before sending.
Items exceeding 30kg per space
Please divide heavy belongings into smaller boxes or suitcases before sending.
Perishable & Living Things
Food, plants, animals, or anything that can spoil, attract pests, or create strong odors.
Cash & Valuables
Jewelry, watches, antiques, important documents, or expensive electronics.
Illegal or Restricted Items
Weapons, drugs, or items prohibited by Japanese law.
Hazardous Goods
Flammable liquids, explosives, batteries, or chemicals that could cause harm.
Fragile or Easily Damaged Items
Things that may break, leak, or cause damage during storage or shipping.